If you experienced a payment error, please send the information below (Including the screenshot or text) to the 'Contact Us' button on the upper right corner.
And please be sure to check the support team's response. Your message will NOT be processed automatically.
[Android]
- Transaction date
- Purchase item
- Transaction ID (e.g. GPA.0000-0000-00000)
(https://pay.google.com/payments/home)
[Apple]
- Transaction date
- Purchase item
NOTE: If your information is insufficient, the agent may request further details.
And please be sure to check the support team's response. Your message will NOT be processed automatically.
[Android]
- Transaction date
- Purchase item
- Transaction ID (e.g. GPA.0000-0000-00000)
(https://pay.google.com/payments/home)
[Apple]
- Transaction date
- Purchase item
NOTE: If your information is insufficient, the agent may request further details.