As with most downloadable software products, items bought in our games are non-refundable.
However, we do understand that there may be special circumstances in which some sort of adjustment is warranted.
Since in-app purchases are processed by the Apple App Store (on iOS) and Google Play (on Android), both companies have support systems to handle refund requests:
- For App Store purchases.
- For Google Play purchases.
Additionally, you can contact our in-app support for further assistance.