If you still see ads when you have an active subscription, please follow the steps below:
 
On iOS
        Step 1: Make sure that you're logged in with the Apple ID account that you used to purchase the ad-free subscription.
        Step 2: On the Home page, tap the + icon next to your Coins to open the Shop.
        Step 3: Select the Restore option.
 
On Android
The app will automatically restore your purchases. If you don't have the No-Ads subscription, try closing the app and relaunching it.