We understand that it's very frustrating to lose your account when you have to reinstall the app or switch to a new device.
You can restore your account if you have signed in to your Game Center/Google Play Games beforehand. To restore, please sign in to the same Game Center/Google Play Games account on your device. Your Woody Puzzle account will be automatically restored after playing a few matches.
If you didn't sign in to the Game Center/Google Play Games beforehand, we’re very sorry that your account cannot be restored and you will need to start again from the beginning.