We are so sorry for the inappropriate ads that are being shown in the game. It must be very frustrating to see those graphics, especially for young players.
Our team is with you and we also do not tolerate inappropriate content taking over our game. While ads are controlled by the ad providers and we cannot interfere with the content to be shown, you can report offensive or inappropriate ads by following the steps below:
1. When the ad is playing, find the small (i) icon or any similar button which is usually placed on a corner of the screen or next to the close button.
2. Tap on it and you will find the option to hide or report the ad.
3. Select the appropriate reason.
The ad will then be reviewed, and if found inappropriate, action will be taken on the ad.
How do I mute sound for ads?
The Sound settings in the app are only for the game effect. To mute the sound of ads, you can do one of the following:
Put your phone on silent or turn down your device volume to 0.
Tap the Speaker/Mute button usually displayed on the corner of the ads.