You can always back up and restore your account by logging into your Facebook/Apple ID account.
 
If your account is CONNECTED to Facebook/Apple ID
Your Woody Battle account and your progress will be restored immediately:
        Step 1: On the Home page, tap the Settings (Cog) button
        Step 2: Select "Sign in with Facebook" or "Sign in with Apple ID"
 
If your account is NOT connected to Facebook/Apple ID
Please find your UserID and Username by tapping your avatar, and send them to us.  See the screenshot below:
With sufficient information, our team can help you transfer the data from your old account to your current one.

Please tap the "Chat" button on the upper right corner or "Contact Us" at the bottom of the page. Or contact us via support+woodypuzzle@athena.studio