Status: We are actively investigating and working to resolve this issue as quickly as possible.

 

We're really sorry about this issue. We understand that it's very frustrating to lose Coins and Trophies when you're clearly the winner. This is obviously a critical bug and we're working hard to fix it. Since it is a rare issue to reproduce, we shall need a little more time to prevent this incident from happening again in the future.

 

As compensation for your lost Coins and Trophies, please contact our in-app support and provide us your User ID/Username. We'll check and try to get the rewards for your account.

 

Thank you very much for your patience during this time.